"The cloud" is still in its youth, maybe adolescence, so its easy to point fingers and scream when an outage occurs. Just recently, Amazon Web Services had an outage in its Northern Virginia data center due to the failure of a power supply in an "availability zone" as well as a second failure of a component in the redundant system. Outages happen, so it shouldn't have been as big of a shock as it was made out to be. However, when companies are beginning to outsource data center operations, they have high expectations, which is why zero failure is a good standard for providers to aim at in the clouds. The fact is, all internal systems fail too, but there is no one to point the finger at. When real people and real technology is involved, outages will occur. I strongly feel that the cloud, outages or not, will have higher up-time and availability than most, if not all, internal systems. High-profile clients, sensitive data and the fear of hundreds of clients yelling and screaming is enough motivation for any infrastructure as a service provider to architect a bullet-proof cloud.
At BlueLock, we like happy clients, that's why we promise 99.99% up-time and push every day to make our cloud bigger, better and stronger.
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