Managing Servers In The Cloud
Thursday, July 29, 2010 by Bob Roudebush
How do IT administrators manage servers that have been migrated to the BlueLock Cloud?  Using either virtual private networking (VPN) or point-to-point network connectivity (MPLS, Metro Ethernet, etc) can make managing a cloud-hosed server virtually identical (no pun intended!) to managing a server that’s on-premise.  That's one of the benefits of working with a speciality vendor which provides Infrastructure As A Service offerings: custom networking requirements and dedicated wide-area connectivity needs can usually be accomodated rather easily.  Once connectivity is in place, administrators can use their existing tools (like Remote Desktop Protocol [RDP] for Windows) to connect to cloud-based server images. 

At the same time, what we’re also seeing in the market is a slew of new products and companies focused on this management aspect, providing a “single pane of glass” that allows things like provisioning/de-provisioning/management of systems to be seamless across not just a single cloud IaaS provider like BlueLock, but potentially between multiple cloud providers and between public/private clouds.  Jclouds is a good example: they provide an API that allows you to freedom to programmatically manage a large number of clouds including Amazon, VMWare (including BlueLock vCloud Express), Azure, and Rackspace.
SaaS Infrastructure Choices
Tuesday, July 27, 2010 by Bob Roudebush
Last week I attended Softletter's SaaS University in Washington, D.C.  It was a great event aimed at helping SaaS companies learn how to better market, sell and deliver their cloud computing solutions using the Software-as-a-Service model.  BlueLock was asked to deliver a session on the infrastructure choices that SaaS companies face when deciding how to host their application. 

The numbers from the 2010 Softletter SaaS Survey revealed that SaaS companies have many infrastructure choices to make, from highly virtualized (Cloud) server farms to highly managed service systems and many variants in between. My session analyzed the choices available to SaaS providers and and gave some realistic numbers, checklists, and scenarios that hopefully helped them make the best choice for their operations and peace of mind.  Infrastructure As A Service offerings can be a great benefits to SaaS companies in that they can help them move opex expenses to capex expenses, lower their overall costs, align their expenses with revenues, improve their speed-to-market and provide a competitive advantage.

Here's a link to the PPT and the presentation on SlideShare.

HPC - High(er) Performance Computing
Friday, July 16, 2010 by John Ellis
Recently the swell folks at The Register commented on AWS' latest cluster computing initiative centered around High Performance Computing. In a nutshell this differs from other EC2 instances by providing dedicated servers with two 2.93 GHz, quad-core Xeon X5570s and 23 GB of memory attached to a 10Gb switching layer. Previously you didn't have dedicated hardware... you floated in a pool of resources, hoping that today would be a good day. While the resulting performance gains from dedicated hardware may be significant over the floating-in-the-sea approach, in the end you are just getting a higher performance infrastructure and not a high performance infrastructure.

The annoncements and analysis made me chuckle a bit. For BlueLock to drop another slew of 144 GB blades into a chassis is standard operating procedure. Does that make us HPC as well? For us private clouds and dedicated hardware has always been the order of the day. I find it very telling that the decisions BlueLock made years ago are just now emerging as popular trends for Infrastructure as a Service today.

When evaluating managed IT hosting or cloud hosting providers, it's always good to look at performance not just in terms of "small," "medium" or "large." It's not even how much compute or memory you throw at the problem. Network and filesystem I/O (especially for cloud computing) is a huge factor in overall cluster performance, and one really needs to be at peace with your physical hardware to truly take advantage of your virtual solutions.

The OVF Envelope for Virtual Application Solutions
Thursday, July 1, 2010 by John Ellis
Last night's episode of This Week in Cloud Computing features BlueLock's CTO and Co-Founder Pat O'Day. In the episode the subject of application & virtual machine portability comes up several times and Pat discusses one aspect of VM deployment: allowing several virtual machines to be deployed together as a singular, orchestrated virtual application solution. In VMware parlance this kind of logical grouping is considered a vApp, or virtual application solution.

The distinction between vApps and VMs can get a bit foggy and unclear at times. Things become a bit clearer when you take a look at the Open Virtualization Format (OVF) specification, which outlines the metadata that describes a vApp. In a nutshell: vApps are ultimately not definied by the virtual machines that run within them, but instead is a way of telling your infrastructure how VMs can play nicely with each other. Should the exist within an isolated network? How should IP addresses be allocated? Do you start the database server before the application server? Where did that other sock go? The OVF format lets your cloud infrastructure know all the facts necessary during deployments, shutdowns and re-starts.

This can be especially handy for disaster recovery. Imagine a meteor strikes your primary cloud hosting facility. Even though your operations staff now has super-powers, your data center is toast. Luckily you had the presence of mind to keep your vApps in an off-site data center that automagically activates when the primary data center goes offline. Thanks to the vApp's metadata, the disaster recovery site knows how to start an entire n-tier web application in an orderly fashion so that dependent services don't start out-of-order.

This kind of virtual application meta-data is being continuously extended to include service levels and quality of service data so that vApps can be deployed or even migrate to the most ideal resource pool either based on cost, performance or a mix between the two. This specification is evolving, and so are the use cases and technology stack that supports it. As the cloud ecosystem matures we will continue to see innovative ways to focus on not just the virtual machine, but the entire virtual solution.

Bluelock Support - The First Line of Offense
Tuesday, June 1, 2010 by Greg Cripe
Everyone knows the value of good defense - whether guarding against intruders or providing general protection. At Bluelock, the Support Team prefers to operate in terms of offense. Anticipating problems and adjusting for them beforehand provides much better protection than simply reacting to situations as they arise. It's what puts Bluelock at the top of the cloud hosting game.

We use many tools to help us analyze a client's environment and help them to avoid the time-killing inefficiencies of potential problems. In a cloud setting we can leverage these tools across many client servers to quickly determine where resources may be allocated less than efficiently.

Our monitoring solution takes SNMP and puts it to use providing data for reports on everything from storage to HTTP health checks. We can easily create custom checks that provide information that clients need to be proactive themselves.

Trending is another cloud management feature provided by Bluelock. Graphs that measure historical usage of bandwidth, drive space and CPU are available. The Support Team also monitors this data as part of its proactive approach to cloud management.

Recently, we warned a client that one of the data drives on a virtual server in their environment was nearly full. By combining the monitoring and trending data, we showed them how their space requirements were growing gradually over time. Within a few minutes we had provided a quote for additional drive space, received approval from the client and executed the order.

We make these monitoring and trending tools available to our clients via the Bluelock Vital Portal. Each client has access and can see for themselves how their environment is running at any time.

The Support Team takes managing the cloud seriously and seeks to add as much value as possible for all clients. As always, we are happy to discuss how we can best be of help.
A Cloudy Future for Relational Databases
Tuesday, June 1, 2010 by John Ellis
Entity Relationship Model I remember quite vividly IBM's competition for SQL compliance on their AS/400 platform. 20-some years ago, databases had to be relational, tying together a vast sea of disparate columns. Relations between tables enforced a kind of consistency and normalization. No more brute-forcing random data into your corporate accounting system... now you had to obey the rules!

...or so the thinking went at the time.

Slowly, deep in the seedy database underground, seditious computer scientists sat stewing. They waited for the day when engineers realized that sometimes the process of normalizing data mutated it past the point of recognition. They knew one day some devious developer would see that relationships were too computationally expensive and slow. And one day... ah yes, one day... people would give up their crazy ad-hoc "Standard Query Languages."

While these computer scientists and software engineers were shoved to the margins by enterprise computing a few small companies took note of how well these rogue database systems scaled to the millions of users and petabytes of data. Lilliputian firms such as "Google," "LinkedIn" and "Facebook" started to lead a No-SQL revolution, running contrary to the dominant relational databases and instead storing mind-boggling amounts of data in non-relational tables and retrieving them faster than RDBMS' one-hundredth of their size.

Non-relational databases have become incredibly effective, especially when backed by a scalable pool of resources of a cloud computing provider such as BlueLock. If one takes a look at Redis - a powerful key-value store that can scale to a massive size - such a sense of scale quickly becomes apparent. By removing constraints one can get rid of building a huge number of indexes and instead deal out content quickly and efficiently. Craigslist has already leveraged Redis to an exceptional amount, and VMware sees quite a future in it as a platform as well.

If we take a step beyond we can see an entire landscape emerging: key-value stores such as Redis, Voldemort or Cassandra, hierarchical stores such as Zookeeper and tuple stores provided by JavaSpaces and Apache River. The number of choices seems to grow every day, and without a farm of servers it becomes quite a daunting task to evaluate which one fits your project best.

My recommendation is to take a step back and see which solution best fits the problem you are working within. Re-evaluate your needs and objectively ask yourself:
  • What business or logic problem am I really trying to solve?
  • How large is this data going to scale within a year? Are we talking about megabytes or petabytes?
  • How fast does the data need to be retrieved?
  • Do I really need to perform a bunch of ad-hoc queries? Or am I just looking up values based on their primary key?
  • Which solution is easiest to deal with? Which makes the most sense to me?
  • Do I need relational data? Do I need hierarchical data? Do I even care?

Once you build a matrix comparing each solution you will find some implementations quickly sink to the bottom and others become very tempting choices. Once you have determined a top list of possibilities, it is best to fire up a data store and write a few quick proof-of-concept test applications. A convenient way to do this is to login to your BlueLock vCloud Express account, spin up several virtual machines and load up an array of Linux boxes to test each solution out. Measure how easily the product can be installed and test how easily it can be scaled to multiple servers. Do some performance testing against sample applications on your own fenced network and watch your local resource utilization.

Very soon after you use your vCloud Express account to test the top candidates you should be able to feel one or two "fit" in a much more natural way than other solutions. For example, Zookeeper may be the natural fit for someone wanting to house a slew of centralized configuration data. At this point you can take the next step and test this alongside your web applications and judge more accurately the level of effort to get things running.

If at the end of this arduous process you still can't decide between a couple of top candidates do what I always do: pick the project with the best mascot. You simply can't go wrong.

Don't forget - once you select a data store implementation you can have your own scalable, elastic cloud to grow into. BlueLock can not only help you horizontally scale your data tier, BlueLock can also help design server layouts that best fit the sometimes eclectic world of non-relational databases. Whether it be heaps of disk or mountains of RAM to remain resident within, the BlueLock Enterprise Cloud can help your cabal of data power the next big thing.

Whiteboard Wednesday: vCloud Express Basics -- Getting Started
Wednesday, May 12, 2010 by Matt Hunckler
Looking to quickly get your application into the cloud? Want to build it on a cloud computing infrastructure powered by VMware?

vCloud Express allows you to quickly, easily, and inexpensively deploy your application to a VMware-based public cloud. In fact, right now it's free and you can get started on vCloud Express at the BlueLock website in a matter of minutes.

In this episode of Whiteboard Wednesday, Jake Robinson and I discuss the architecture of the vCloud Express platform and how you can spin up your own virtual servers -- in an instant! If you're a developer, researcher, software tester, or just a technology and cloud computing fanatic; this video is for you.

Be sure to comment below and ask any questions you might have, so we can try to answer them for you in next week's Whiteboard video. 

Is the Cloud Too Big for You?
Tuesday, March 30, 2010 by Katie LeGrand
Cloud computing has been getting a lot of media buzz lately. Words like virtualization, scalability, load balancing, and enterprise level solutions are hanging in the air.  Sounds like something for big businesses, running huge databases with complex applications.   How can cloud computing impact or be of value to the small business?  Is cloud computing just for the big boys?

Absolutely not!  Cloud computing is a dream come true for small business and start-ups.  Small biz has some of the same IT issues as the big boys, and in some instances the need for cloud computing services is even more critical for small biz.  Data loss could mean the death of your business. Security breaches might very well be the end of your enterprise.  Controlling your cost structure is often a critical break-point. 

First lets talk about scalability. What does this really mean for the small business?  It means that you don't have to purchase and maintain excess capacity.  The typical server utilizes about 20% of its resources.  Can you afford any sort of capital investment that is only 20% utilized?  Probably not.  Why purchase a lot of computing fire power that you will not likely use?  You can't afford the waste.  Run your data and applications on a virtual machine, you will be utilizing on average 80% of the capacity you are paying for.   If you think you are going to need greater capacity later, that's cool too. With Bluelock, you can scale up anytime you need to, for any increment you need, in hours, not weeks.  Our cloud computing solutions allow you to respond to the real time demands of your business, lowering your investment risk, and giving you greater flexibility.

The flip side is also true--hit a dry patch in your business, or perhaps in response to expected seasonal fluctuations, you can scale down your capacity just as easily.  No wasted investment.  No capital commitment. No idle equipment.  Total freedom in how much you use and when.  In its essence,  cloud computing offers a form of fiscal liquidity yielding a competitive advantage that your business just can't live without. 

Virtualization Training: How to Get Started
Monday, February 22, 2010 by Matt Hunckler
I been having some good discussions with a few people on twitter about getting started with cloud computing and virtualizing servers with VMware. There seems to be a lot of curiousity about how to implement your own virtual server and get in the cloud, so I got with Jake Robinson (one of BlueLock's implementation specialists) and we did a short whiteboarding session with the flipcam.

In this short clip, Jake and I discuss the basics of virtualization as well as some of the first steps for those who want to virtualize their own server. We talk about some of the industry's most popular tools, like VMware Player and the VMware Appliance Marketplace. Enjoy!


Let us know what you think. Is the video helpful? What other things would you be interested in learning in a whiteboarding session?

See you next time.

What Are You Looking For In The Cloud?
Monday, February 15, 2010 by Jon Schackmuth
flexibility, security, & possibly reduced capital expenditure…

By Jon Schackmuth

Savvy business owners looking to get in the cloud are looking for flexibility, security and reduced cost.

The underlying question is:  Can small and medium sized businesses find what they are looking for in the cloud at a price they can afford?

Let’s start with flexibility in the cloud.  Simply put, this is what the cloud does best.  When the marketplace changes and we all know it does, the cloud allows business owners to turn the dial up or down as needed.  As an example, if a business jumps from 1,000 hits to 50,000 hits on their website and it’s positioned at a cloud hosting company like BlueLock, running on virtual machines, they can call the 24/7/365 operations staff and spin up more virtual servers – scalability on demand.  Conversely, if traffic slows in six months, simply turn the dial down and pay for the services being utilized – the beauty of metered usage…

Now that we have established that the cloud is flexible, the true objection of the cloud must be security.  Security is paramount when it comes to companies like BlueLock.  If in doubt, schedule a visit and see the layers of security BlueLock has to offer.  BlueLock’s privately owned building is made of poured concrete with a steel and concrete roof.  The actual servers are secured behind six levels of security and are accessed on a need-to-know basis. - TOUGH.

The use of Check Point firewalls and SAS 70 certification is the gold standard in the IT world and BlueLock utilizes both to protect its clients.  Ask yourself:  Where are my servers stored and who has access to them?  What if your servers crashed today?  What is your disaster recovery plan and how long could your servers be down before you start losing one customer?  What is the value of that customer?  These questions may be hard to answer, but the results could save your livelihood.  BlueLock has all of them answered for you, 24/7/365.

At this point, if I haven’t given you enough to think about with flexibility & security, you are probably in the mindset that it’s too costly!  Consider the amount you pay for your infrastructure.  Excessive CAPEX (capital expenditure) can bankrupt a company faster than a lack of customers.  What does it cost to build your own data center plus a back up site and then maintain it at the level that allows you to sleep at night?
 
Depending on the situation, the business may be a start-up or they may be upgrading existing servers. If you are a start-up, what do a full time IT employees cost?  If you build for today and you hit the home run you planned for, your company may be crippled.  If you spend too much CAPEX on IT infrastructure, you may not have enough left over for marketing and sales generating programs.  Once the original hardware purchase has been made, switching to outsourcing and OPEX (operating expenditure) is sometimes a difficult decision.   At some point, enough is enough when it comes to excessive CAPEX - you may need to go in a new direction and outsource – you may need to put your business in the cloud.

Having been a small business owner in the past, I can attest to each of these topics.  Flexibility is paramount in any business, security is critical when clients trust you with their personal data, and cost overruns will bankrupt even the well-informed business owner.  Having choices in the cloud is something that hasn’t been available in the past… Until now.

Fresh off center stage at VMware Partner Exchange 2010, BlueLock introduced its latest surprise, BlueLock CloudSuite.  After years of offering a robust enterprise-level service, businesses can now have the flexibility and price competitiveness of the newly introduced Bluelock vCloud Express.  For those who want managed services with varying levels of scale, security, and performance - choose between Virtual Cloud Professional and Virtual Cloud Enterprise.  A business that requires onsite control of their own isolated cloud can try the Virtual Private Cloud, you own it and BlueLock manages it.

If you have questions about BlueLock's enterprise cloud computing options, please contact us.



Part 2: 15 Tips for Software Companies, Understanding Cloud Computing
Tuesday, February 2, 2010 by Brian Wolff
In my last post, I tackled tips 1-5.  This week I’d like to take a look at the next five tips Adam Stone referred to in regards to "Making sense of the cloud: 15 tips for software CEOs" and provide you with the BlueLock perspective on what companies looking to migrate to cloud computing should be thinking about.

Tip #6:  To Avoid vendor Lock-in, stick to open standards. 
This one makes a lot of sense to me – in the end, you need to make sure that whatever you put in the cloud you can get back easily and intact.  While some may argue that deploying VMware technology locks you into VMware’s virtualization platform, I would argue that VMware is the defacto standard for virtualization technology for the enterprise, by virtue of their large market share.  Deploying VMware gives clients a lot of flexibility to move that server to another VMware host if they wish to move.  We even have cases where companies wish to protect themselves from something happening to BlueLock as a cloud provider.  In that instance, we’re replicating the entire virtual machines to a neutral third party, Iron Mountain.  If a triggering event were to occur, the company simply contacts Iron Mountain and receives immediate access to the virtual machines, which can immediately be loaded on servers running VMware.  That’s just one straight-forward example of how “portable” the environment is as a result of running in a VM ware-based virtualization platform.

Tip #7:  Location, Location, Location.
 
Yes, indeed, it’s difficult to bend the laws of physics and the speed of light.  This tip talks about two real issues – the first is latency and the second deals with the laws that govern the location where the data center sits, in both cases, BlueLock has engineered solutions to address our client’s specific challenges.   We have clients that need to have the data closer to them than our data centers in Indianapolis, IN or in Salt Lake City, UT for speed or data privacy issues.  For these clients, we introduced our version of a private data center called The BlueLock Box in October 2007.  This private cloud solution entails installing an HP C3000 blade chassis with redundant SAN shelves behind the client’s firewall.  This solution provides them with the same benefits of BlueLock’s public cloud such as fault tolerance and scalability, but puts the data closer to them for speed and/or privacy issues. 

Tip #8:  Consider using a middleman. 
I agree with Adam – there is a huge opportunity for cloud brokers or companies that have expertise in helping clients make thoughtful decisions about what can and/or should go into the cloud and then to actually help architect and deliver the cloud solution.  We’ve worked closely with several partners who have trusted advisor relationships with large fortune 1000 clients that have chosen BlueLock as their cloud solution.  In fact, we’ve been asked to present next week in VMware’s Partner Exchange keynote on the topic of how partners can work with a cloud providers to deliver real value to their clients.  I will be sharing the stage with Carl Eschenbach, EVP of Worldwide Field Operations and Casey Watson, VP Business Development for Apparatus to talk about how BlueLock and Apparatus have built a sizable business delivering cloud integration services for large clients.

Tip #9:  Monitoring uptime isn’t enough, you need an action plan

We couldn’t agree more with Adam on this point.  From day one, we’ve had a resolution-based 99.99% uptime SLA in place for our clients.  This means that not only will we respond quickly to the issue, but we’ll promise resolution of that issue.  On top of that, we’ve also patented a portal that we call “the VITAL signs portal” that provides our clients with an overall view of the health of their environment, as well as an ability to drill into each aspect of their environment, to see what’s actually happening.  Finally, we have also built capabilities in the portal to send alerts and alarms when something goes wrong or when the environment has reached a pre-determined limit on things like CPU, RAM and storage.   If those measures aren’t enough, we’ve also built tailored metrics for some clients that wish to monitor additional key metrics in their environment.

Tip #10:  A clause may look good in the contract, but be useless in the real World.  Adam’s tip in this area covered a “useless” escrow agreement.  In tip number six, I shared how we’ve put an escrow agreement in place that can be tested and actually works.  Having said that, I agree that empty legal promises are not the way to make sure you’re protected.  Testing the system is the best way to insure what’s being set aside actually works.  In addition to the escrow agreement, we also have numerous disaster recovery clients that have performed successful tests of our geographic failover disaster recovery service.  In the end, you want the “promise” in writing, but then you want to do a test to make sure it performs as expected.  Reminds me of an old Reaganism – “trust but verify”.

Next week, I’ll take us down the homestretch and walk through the final five tips for migrating successfully to the cloud

Tip #11:  Set financial penalties for downtime
Tip #12:  It takes time to see ROI on SaaS development
Tip #13:  Savings are not in the cloud, but in headcount
Tip #14:  Follow the cloud into new markets
Tip #15:  Let the cloud lead you to new innovations

If you'd like to read the original post by Adam Stone, go here.

We Serve to Support, Educate and Blog
Thursday, January 21, 2010 by Greg Cripe
  Support - Done Well

The word 'support' has become cringe-worthy, much like 'Vista' or 'Millennium Edition.' Opinions seem to fall on one side or the other of a distinct dividing line - no vendor's 'support' is merely adequate these days. It's either phenomenal or terrible.

It's crazy to think that vendors strive for an utter lack of excellence. Still, many end users report just such an attitude in their communications with support personnel. Too often, customer support calls are considered unavoidable nuisances in an otherwise productive day. Of course, no one would ever admit they feel that way. But the attitude is pervasive, and it is all too easy for customers to detect, whether in voice inflection during phone calls or while reading hastily prepared e-mail responses. Worse still is getting no response at all.

BlueLock works very diligently to avoid falling into that trap. Working the front lines for a VMware hosting provider is a unique opportunity. Customers can contact us via e-mail or by telephone and all sorts of queries come in which keeps things interesting. Much of our work is generated automatically by our monitoring system. It's important for BlueLock Support personnel to be able to juggle several roles each day and we employ several tools that make it easier to provide top-level service. 

Don't Hesitate, Educate!

We understand that Cloud Computing is a fairly new concept, so one of the primary roles that we perform on the support desk is education. It takes time to become familiar with virtual servers, online disk expansions, and balloon drivers. At BlueLock, we can help make such concepts more clear - and it's as easy as calling the Support Desk.

The most popular topic for education at the BlueLock Support Desk is snapshots. Proper use of snapshots can make an administrator's job much easier. In a nutshell, each virtual machine on our environment is comprised of a file - that's right, the entire server is essentially a file running on a host system. Snapshots serve basically as restore points for those files. This is useful mainly when making major configuration changes or installing new software. When a snapshot is created, what really happens is that a 'change file' is generated. All subsequents changes to the virtual server are written to the change file. When testing is complete, the snapshot must be either committed or reverted. Committing the snapshot merges it with the original server file. This happens on the fly with no interruptions to service. Reverting essentially destroys the change file and returns the server to its state before the snapshot was taken.

The primary drawback of snapshots is that they tend to grow very quickly. Thus, BlueLock has a retention policy of 24-48 hours during which the snapshot must be committed or reverted.

VMware virtual servers are unique entities, especially when backing them up. Backups at BlueLock work much differently than with standard, physical hardware. We perform a combination of snapshots, disk-to-disk and tape backups to protect customer data. The current system is complex enough for its own blog posting, so I'll cover that in more detail at a later date.




Hybrid Hosting Solutions will be hot in 2010
Wednesday, January 6, 2010 by Alicia Gaba
The hybrid cloud computing model has and will continue to gain traction as we move into 2010.   Recently, there has been a decent amount of buzz around the topic.  Hybrid cloud computing has been listed in many top prediction lists for 2010, including this one which claims to expect hybrid hosting to be the rule, not the exception.

Technology writer Michael Sheehan told Web 2.0 Journal that he believed 2010 would see the market for hybrid solutions, which combine aspects of private servers with public clouds, become more mature.  However, he also noted his uncertainty regarding which types of hybrid cloud solutions would make the biggest splash.

"Whether this be the combination of physical and cloud environments or, cloud bursting, or private and public clouds working congruently, there will definitely be a blurring of lines between what hosting is," he said.

Well, no matter which combination of cloud hosting solutions edges to the top, my prediction is that there won't be an all-out winner, but that each variety will solve problems for its own market.  Thankfully, BlueLock will be able to serve each variety: those who want to combine physical and virtual, private clouds and public clouds, or a combination of all four. 

Contact us today if you'd like to learn more about our hybrid cloud hosting solutions.


IT to go "strategic" in 2010
Tuesday, December 8, 2009 by Alicia Gaba
A recent survey of business leaders, conducted by the Economist Intelligence Unit and commissioned by Accenture, revealed what those IT and business leaders are discussing in their closed-door budget meetings.  The results hint at one thing when it comes to IT: strategy. 

These IT and business leaders are the same people who worked to slash their IT expenses in 2009.  They may now be looking at IT as a strategic tool to reduce other business expenses, increase revenues and provide other kinds of value to the business.  Will this strategy correlate to the top IT strategies for 2010?

Accenture’s research shows that strategic areas for IT spending in 2010 will include server virtualization and consolidation, business analytics and intelligence, and more customer self-service e-business automation projects.  These are all good steps towards building a lean mean fighting IT machine.

Many are faithful that 2010 will bring about a recovery.  Most companies are approaching 2010 with conservative optimism in light of that "faith."  With lean IT that does its job, many companies could be in a good position to ride that recovery fruitfully.

What is your company planning to do in 2010 to make IT work better and harder?

Is your company planning to bring virtualization and/or cloud computing into their IT mix?



Advantages of Cloud Computing Meetups
Thursday, December 3, 2009 by Matt Hunckler
All schmoozing and business-card-swaping aside, there are some fantastic advantages of attending cloud computing conventions and expos. I've found meetups like Cloud Camps, ITEC, TechPoint Summits, and Cloud Users Groups to be a fuel source for both professional and personal growth.

Assimilation of knowledge through osmosis is simple.
There are usually tons of super-smart people at events like those listed above. Whether these people are cloud computing providers, vmware virtual server specialists, or others utilizing a cloud computing platform; just standing b and listening in on conversations can be a learning experience. Be curious, pay attention, and ask questions.

Networking -- the interpersonal relationships kind -- reaps rewards.

Meet some new people, nd expand your network. How can you help event attendees? I always make it a goal to make at least three connections that don't immediately benefit me in any way. While you should never help someone with the intent to gain something in return, the law of reciprocity always pays dividends.

Fluency increases competency.
The simple repetition of explaining the advantages of cloud computing has helped me build a certain level of confidence and competence around the benefits of virtualization, vmware hoted environments, and SaaS irtualization. Join in the conversation and learn to talk the talk. The act of speaking about cloud computing platforms, helps to organize thoughts, enhance comprehension, and vet new ideas.

Bottom line: get out of the office and learn somthing from somebody -- including yourself. Find the next cloud computing meetup in your area. Hope to see you there.

Gartner's Top 10 Strategic Technologies for 2010: Cloud Computing on Top
Thursday, December 3, 2009 by Alicia Gaba
Its no surprise to hear cloud computing tops another top ten list, but this is a good one. 

The news alert reports that "Gartner defines a strategic technology as one with the potential for significant impact on the enterprise in the next three years. Factors that denote significant impact include a high potential for disruption to IT or the business, the need for a major dollar investment, or the risk of being late to adopt." 

This year “cloud computing” bumped “virtualization” for the number one spot on Gartner’s top 10 strategic technologies list.  It should be noted that Gartner’s report is referring to virtualized computing environments (i.e. VMware, etc.) within the organization, as opposed to the virtualization that is inherent to cloud-based services delivered via the public Internet. 

Another recent report on private clouds acknowledged that companies will more than likely spend more money on internal (or private clouds) cloud computing environments than with public cloud providers.  BlueLock fits in well with this mix because with our private cloud offering we are able to deploy a private/internal cloud within your organization, but the technology allows for the private cloud to connect to the BlueLock public cloud environment for spillover or other needs.

Here is the full list of the top strategies from 2009 and for 2010:


Gartner’s top 10 strategic technologies for 2009 were:
 
1.  Virtualization
2.  Cloud computing
3.  Servers (beyond blades)
4.  Web oriented architectures
5.  Enterprise mashups
6.  Specialized systems
7.  Social software / networking
8.  Unified communications
9.  Business intelligence
10. Green IT
 
The research firm’s top 10 strategic technologies for 2010 include:
 
1. Cloud computing
2. Advanced analytics
3. Client computing
4. IT for green
5. Reshaping the data center
6. Social computing
7. Security
8. Flash memory
9. Virtualization
10. Mobile applications

To find out more about BlueLock's public cloud and private cloud solutions contact us here.

To read the original release, click here.

Email Functions: The Big Cloud Consumer
Monday, November 16, 2009 by Alicia Gaba
A recent email industry survey shows how businesses are reacting to email infrastructure being migrated to the cloud.  Osterman Research found that security-related email functions are dominating the software as a service market today and that the functions most likely to be outsourced in the future, if not already, include anti-spam, bulk email, anti-virus an anti-malware.

What factors are holding companies back from migrating to the cloud?  Findings show that more companies haven’t migrated to the cloud because of privacy concerns, data retrieval concerns (will they be able to grab that data back once it’s in the cloud?), because of regulatory compliance issues and because some companies are just plain scared of losing control.  However, upon a closer glance at cloud computing - a full-fledged look at what cloud hosting can do would show that cloud computing advantages include more choices, agility, control and protection than what a standard IT infrastructure environment can provide, which is why more than 20% of the users surveyed have outsourced their email functions to the cloud already.

Here are some of the results of the survey:
  • 40% of companies surveyed are outsourcing some or part of their email infrastructure
  • Anti-spam (64%) and bulk email (46%) are being outsourced by most companies
  • Today:
    •  20% of users are served by a SaaS solution
    • 22% of email servers run as virtual servers
  • In two years:
    •     38% of users will be served by a SaaS Solution
    •     49% of email servers will run as virtual servers

I think the two year projections are somewhat low, but the general growth towards using cloud hosting for email functions and/or using virtual servers is evident.  At BlueLock we’ve seen great success in migrating email to the cloud.  For many companies it makes the most sense to get email off of their machines freeing up space for them internally and getting their IT people working on more strategic applications.  Contact us today to learn more about migrating email to the cloud. 

Read the original post about the survey.
Why Virtualization is Green
Friday, September 18, 2009 by Alicia Gaba
Server virtualization not only makes sense economically, but also environmentally.  Is your organization dedicated to a green initiative?  Recycling, biking and other green trends will definitely make an impact, but not quite as much as an impact if your IT virtualizes its infrastructure.  Green IT is growing in importance and virtualization is easiest way to get your company on board with the movement.

Gartner estimates that over the next 5 years, most enterprise data centers will spend as much on energy as they do on hardware infrastructure.  With that ratio, every dollar you spend on the infrastructure means another dollar spent on power and cooling.  That’s a tough ratio to work with.

Analyst firm IDC3 states that the unutilized server capacity equates to approximately $150 billion and over 20 million servers (traditional servers use only 5-15% capacity).  The unutilized servers produce a total of more than 80 million tons of CO2 per year.

Why is virtualization green?  Servers get consolidated, drastically saving space and power and cooling costs (read: saving energy).  Also, virtual servers consume 60-90% of the normal workload even when idle. Your organization is able to increase its IT capacity and save money while going Kermit-the-Frog green at the same time!  (Companies can save up to 80% on infrastructure costs using virtualization.)

BlueLock uses VMware virtualization technology to reduce our carbon footprint, simultaneously reducing yours as a client.  We’ve got your financial and environmental needs in mind.

For more information on Green IT, visit this site.
What’s the difference between cloud computing and virtualization?
Wednesday, August 12, 2009 by Alicia Gaba
Cloud computing and virtualization are many times used interchangeably.  While they intersect in fascinating ways, they aren’t exactly the same thing.  Server virtualization provides flexibility that is a great match for cloud computing, and is actually one of the greatest enablers of the technology.  Moreover, cloud computing can be defined based on the virtual machine containers that is created with virtualization technology.  But that doesn’t make virtualization cloud computing.

Fact: Virtualization is not always necessary in cloud computing.  Google and others have demonstrated that the cloud doesn’t require virtual servers.  They can architect their infrastructure using other techniques that achieve similar results to provide higher level services to users.

There are lots of different technologies that create a cloud…virtualization is and enables many of them.  As noted, it’s not required, but here at BlueLock we think it’s pretty cool that our environment is fully virtual.

Are Private Clouds Just Another Form of “Server Hugging”?
Wednesday, August 12, 2009 by Brian Wolff
First things first, clouds can be anywhere.  They aren’t just an external resource companies can tap into, cloud technology can be taken advantage of anywhere (i.e. inside the walls of your organization).

Private clouds exist and will continue to exist as the trend towards cloud computing continues.  There are many organizations out there that can’t just up and move into a multi-tenant public cloud environment, but still want to reap the benefits of cloud computing.  The only way to do this is by creating a private cloud, made possible with virtualization. 

Companies are able to use the technologies and approaches associated with public clouds, just on a smaller scale, and still continue to own, operate and control their own IT infrastructure.  Would some call this server-hugging? Of course.  But at the same time, every organization has different needs and as stated before, they can’t just jump into a public cloud setting.  Any IT infrastructure expert would probably tell those companies they’re doing the right thing.  And some, like BlueLock, can even help to make that possible.

Definition of a private cloud.

For information about BlueLock’s private cloud solution, click here.